Privacy Policy

This Privacy Policy explains how Nova Corporation ("LuluTokens", "we", "us") collects, uses, and safeguards your information when you use our website and AI gateway services (the "Services"). By using the Services you agree to the practices described here.

Account information: when you register, we collect your email address and authentication details needed to create and secure your account.

Usage and billing data: we record API request metadata (such as timestamps, model, token counts, and status) to operate quotas, billing, and observability.

Technical data: we may collect IP address, device, and browser information for security, abuse prevention, and diagnostics.

Your request and response content is not retained beyond what is necessary to deliver the response, and it is not used to train models. We act as a relay to upstream providers on your behalf.

Upstream model providers process the content you send in order to generate a response, subject to their own terms and policies.

To provide, maintain, and improve the Services; to authenticate users; to meter usage and process billing; to prevent fraud and abuse; and to comply with legal obligations.

We use essential cookies to keep you signed in and to remember preferences. We do not use cookies to sell your personal information.

The Services route requests to third-party AI providers and rely on infrastructure vendors for hosting, storage, and payments. These providers process data only as needed to deliver their part of the Service.

We apply administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain account and billing records for as long as your account is active or as required to comply with legal and accounting obligations, after which the data is deleted or anonymized.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing. Contact us to exercise these rights.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy, contact us at micky@novatech.team.